Privacy Policies

Privacy Policy

Last Updated: [Insert Date]

At VELATA, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our online store.

1. Information We Collect

When you interact with our website, we collect certain information to provide you with a smooth shopping experience:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers/UPI details), email address, and phone number.
  • Device Information: We automatically collect information about your device, including your IP address, web browser, and time zone to help us improve site performance and prevent fraud.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: Process payments, arrange shipping, and provide you with invoices and order confirmations.
  • Communicate: Respond to your inquiries, provide tracking updates, and send promotional offers (if you have opted in).
  • Security: Screen orders for potential risk or fraud.
  • Improvement: Analyze how our customers browse and interact with the store to optimize the shopping experience.

3. Sharing Your Information

We share your Personal Information with third parties only to help us operate our business. For example:

  • Service Providers: We share your address and phone number with our courier partners to ensure your VELATA fragrance is delivered.
  • Payment Gateways: We use secure payment processors to handle your transactions safely.
  • Legal Compliance: We may share your information to comply with applicable laws and regulations or to protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Cookies

We use "cookies" to track your session and shopping cart contents. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the site.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.